How much will my shipping charges be?
Your order will be shipped via Federal Express. You may choose your shipping preference on checkout. For international destinations, please note that customer will be responsible for any duty and tax costs incurred. International destinations shipping charges are subject to change depending on the actual destination. International customers will be notified via e-mail of the final Shipping and Handling charges should they surpass the standard rate.

How do I track my order?
Call LaLOOP at 877.505.1500 or 310.449.1155 to track your order.

What is your Return Policy?
(Only valid on purchases made through this website.) 

You may return an item in its original condition within 15 days of receiving the merchandise for an EXCHANGE or STORE CREDIT ONLY. All returns must be accompanied by the original packing slip. After a return has been received, please allow 5 to 10 business days to process your exchange or store credit. For your protection, we suggest using UPS, FedEX or insured Parcel Post. Shipping charges will only be refunded if the return is due to our error. We offer 6 months warranty on all items purchased through our website. Any manufacturers defects will be accepted for an EXCHANGE.