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Gift Card FAQ

How do I use my LA LOOP online gift card?

Redeem it at Just apply your gift card code during checkout.

How do I check my gift card balance?

Call 310.449.1155, Monday–Friday, 9 a.m.–5p.m. PST with your gift code and we’ll update you on your card’s balance.

Can I return a gift card?

Our gift cards are non-refundable. If you’d like to return a purchase made with a gift card, the funds will be credited back to your gift card.

What if I don’t use up my whole gift card?

The unused portion of your gift card will remain on your balance and can be used toward any future LA LOOP purchase.

When will my gift card expire?


How does the online gift card work?

It is a virtual version of a regular gift card; it works exactly the same, except it’s delivered immediately via email, and there’s no bonus gift.

Can I email a gift card directly to the recipient?

Absolutely! Fill in the email address field with your recipient’s email address during checkout, and we’ll send the gift card there. However, if you are purchasing multiple items that need to be sent to different addresses, you’ll need to place those orders separately.

Can I order gift cards in denominations other than the $50, $100, $200, and $300 offered on the site?

Call 310.449.1155, Monday–Friday, 9 a.m.–5 p.m. PST, to discuss your options if you’re interested in buying a gift card in a different amount.

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