Thank you for your order!

We offer a one year warranty on all items (except for the LA LOOP masks) purchased through our website. The warranty covers manufacturers defects, not general wear and tear. For any items purchased from a store please contact the store directly.

For items purchased through www.laloop.com, we want you to be fully satisfied with your purchase, so you can return unworn merchandise with its original packaging for a refund within 14 days of purchase.

All returns will need to be processed through the return application on the website. No returns will be accepted without it.

For any questions, please do not hesitate to contact us by emailing us at hello@laloop.com or by phone at +1 310 449 1155.